Frequently Asked Questions
Answers to common questions about Football Compass.
01 Is Football Compass licensed and regulated?
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Yes. Football Compass operates under a gaming licence issued by the Curaçao eGaming Authority, which requires the site to meet strict financial, security and fair‑play standards. You can verify the licence number on our Legal page and on the regulator’s public register.
02 What welcome bonus does Football Compass offer and what are the wagering requirements?
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New customers receive a 100% match bonus up to $200 on their first deposit. The bonus must be turned over 30 times (deposit + bonus) within 30 days before any winnings can be withdrawn. Slots and certain table games count 100% toward the wagering; other games may contribute less.
03 What deposit and withdrawal methods are accepted at Football Compass?
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Football Compass supports Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and cryptocurrency deposits (BTC, ETH, USDT). Withdrawals are processed to the same method used for deposit when possible; e‑wallet withdrawals usually arrive within 24 hours, card and bank transfers take 3‑5 business days.
04 Do I need to verify my identity before withdrawing funds from Football Compass?
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Yes. To comply with anti‑money‑laundering regulations, Football Compass requires customers to confirm their identity (government‑issued ID) and proof of address (utility bill or bank statement) before a first withdrawal. Verification is typically completed within 24‑48 hours after you upload the documents in your account settings.
05 How can I set deposit limits or self‑exclude on Football Compass?
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Log in, go to ‘Responsible Gambling’ in your account menu, and choose daily, weekly or monthly deposit caps, or a temporary self‑exclusion period of at least 24 hours up to several months. Limits take effect immediately; self‑exclusion also blocks login and all betting activity for the chosen duration.
06 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is abandoned before an official result is declared and does not resume within the tournament’s official schedule (usually 48 hours), the market is void and the stake is refunded. If a match starts but is later stopped, settlement follows the official competition result as soon as it is published. Football Compass also caps the maximum payout per market; check the ‘Bet Rules’ page for the current limit.